Custom designs or logos willed to be emailed to info@oakave.gifts.

We want you to love your slate coasters, and we work hard to ensure every order is made with care.

• Custom Artwork Orders: If you submit your own artwork, once the digital proof is approved, your order is final. No refunds or cancellations will be issued after proof approval.

• Template Designs: For trays using our pre-made templates, you may cancel your order and receive a full refund any time before the item ships. Once shipped, orders are non-refundable.

• Damaged Items: If your tray arrives damaged or broken, please contact us within 48 hours of delivery with photos of the product and packaging. We’ll be happy to replace the damaged items at no cost.

Thank you for understanding our policies as we create unique, made-to-order products just for you.